Privacy Policy.
Elite Productions ("we," "our," or "us") respects your privacy. This Privacy Policy explains what information we collect when you visit our website, how we use it, and the choices you have about that information.
Information We Collect
When you submit one of our inquiry forms (our contact form or our holiday inquiry form), we collect the information you enter, which may include:
- Your name
- Your email address
- Your phone number and company name
- The event type, event date, and approximate guest count
- Any details about your event you choose to share
Our website also receives standard server log information when you visit, including your IP address, browser type, the pages you view, and the time of your visit. This is industry-standard and helps us understand how visitors use our site and identify any technical issues.
We use Google Fonts to display the website's typography. When fonts load, your browser connects to Google's servers; Google may receive standard log information as part of that request. We do not share any personal information you submit with Google.
Advertising and Cookies
We advertise our services through Google Ads. Our website uses the Google tag, a small piece of code provided by Google, to measure how well our ads work. The Google tag uses cookies and similar technologies to collect information such as the pages you visit on our site, whether you arrived by clicking one of our ads, and whether you submitted an inquiry form. This helps us understand which ads lead to inquiries.
We do not send the contents of your form submissions (such as your name, email, or phone number) to Google. Google uses the information it collects according to its own policies. You can learn more at How Google uses information from sites that use its services, and you can manage how Google personalizes ads for you at My Ad Center. You can also block or delete cookies in your browser settings.
How We Use Your Information
We use the information you provide through our contact form to respond to your inquiry, send you a quote, and discuss your event. We may keep a record of our communications to provide ongoing service if you become a client.
We do not sell, rent, or share your personal information with third parties for their marketing purposes.
How Long We Keep Your Information
Contact form submissions are kept for as long as needed to respond to your inquiry and provide service if you become a client. Records related to events we produce may be retained as part of our business records, generally for up to seven years for accounting and tax purposes.
Data Storage and Security
Form submissions are received and stored through our website host, Netlify, and delivered to us by email. We take reasonable steps to protect your information from unauthorized access or disclosure. However, no internet transmission is 100% secure; we cannot guarantee absolute security.
Your Rights
You may contact us at any time to:
- Request a copy of the personal information we have about you
- Request that we correct or update your information
- Request that we delete your information (subject to legal record-keeping requirements)
- Opt out of any future communications
To exercise these rights, email andiwatson@eliteproductions.net.
Children's Privacy
Our website is intended for businesses and adults. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page.